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We deliver orders throughout Kyiv and Ukraine.

❗ We also want to warn you that delivery via Nova Poshta can take 1 to 3 days. Please take this into account.

In Kyiv:

• Pick up from our Koffer.UA store in the Gorodok Gallery shopping center (Pochaina metro station) at 23 Stepana Bandery Avenue. Please check the availability of specific items in advance. Open daily from 10:00 AM to 8:30 PM.
• Pickup from our Koffer.UA store in the Marmelad Shopping Center at 154 Borshahivska Street. Please check the availability of specific items in advance. Open daily from 10:00 AM to 8:00 PM.
• By Nova Poshta couriers.
• To a Nova Poshta branch.
• To a Nova Poshta parcel terminal.

We deliver throughout Ukraine:

• We ship without prepayment.
• Free delivery for orders over 6,000 UAH. Orders under 6,000 UAH – According to Nova Poshta rates.
• Cash on delivery (2% + 20 UAH) is always at the recipient's expense.
• Attention! Promotional goods with a discount of 31% or more are sent only with full prepayment at the expense of the recipient, regardless of the order amount.
• Promotional goods with a discount of up to 30% inclusive are sent only with a minimum prepayment (suitcases 500 UAH, other goods 200 UAH).
• The minimum order amount for shipping/delivery by Nova Poshta is 300 UAH.
• Cash on delivery is available for orders over 500 UAH; orders under 500 UAH require full payment.
• To operating Nova Poshta branches. Since information about active Nova Poshta branches is constantly changing, we are unable to update the details in the shopping cart on the checkout. Therefore, when placing an order on the Koffer.UA website, please select a branch from the list that is confirmed to be open.
• To a Nova Poshta parcel terminal in your city.
• Addressed delivery by Nova Poshta couriers.

The following payment methods are available for goods ordered in the Koffer.UA online store:

• Payment in cash or by card to the courier upon receipt of the goods - home delivery by Nova Poshta.
• Cash on delivery at Nova Poshta upon receipt.
• Online payment by Visa/Mastercard bank card via the WayforPay service directly on the website.
• Online payment via the "Payment in installments" service from PrivatBank directly on the website.
• Online payment via the "Payment in installments" service from Monobank directly on the website.
• Payment in the retail store Koffer.UA when choosing the delivery method "Pickup from the store" when ordering.
• Payment to the IBAN company bank account without VAT.

In retail stores, goods can be paid for in cash and by Visa/Mastercard bank card through a terminal.

More about warranty terms 

Return is possible within 14 days from the date of purchase, provided that the product is New, without traces of use. There is a purchase receipt, uncut tags and packaging.

The return is made in our store if you bought in Kyiv. Or by New Mail at the expense of the buyer.

Call Monday to Friday from 10:00 to 19:00