Compact 17-liter city backpack HURU Spirit Pack — convenient to take with you to the office, coworking or just to a coffee shop.
Lifetime warranty
HURU products are covered by a lifetime warranty for the first owner from the date of purchase. If a defect in materials or workmanship is found, we will repair the product free of charge. If repair is not possible, we will replace it.
What is covered by the warranty
- Manufacturing defects: Failure in sewing or assembly
- Material defects: Failure in fabrics, zippers, buckles, seams or fittings under normal use
What is not covered by the warranty
- Natural wear and tear: scratches, fading, surface abrasions
- Misuse, overloading, damage from chemicals or modifications
- Damage during air transport: contact the carrier directly
- Cosmetic changes that do not affect functionality
How to apply for a warranty
- Write to [email protected] - Add a photo of the damage and the order number or serial number.
- We will respond within 2-3 business days - Confirm the request and send shipping instructions.
- Send the product - Delivery to us — at your expense.
- Repair or replacement - Same or equivalent model, free return.
CARE:
Avoid washing in the washing machine. In case of dirt, spot clean the bag with a mild soap and a cloth dampened in warm water. Let it dry naturally, as far away from direct heat sources as possible. Regular care will ensure that your HURU URBAN backpack will remain in good condition for many years.
